FAQs

How long does delivery take?

Orders are dispatched within 2–3 working days and typically delivered within 3–7 business days, depending on the location.

What are the shipping charges?

A flat shipping fee of ₹100 is charged on all orders.

Can I cancel my order?

No. Orders cannot be cancelled once placed, as preparation begins immediately.

Do you accept returns?

No. We currently do not accept returns.

Can I exchange my order?

Yes, we allow size exchange for the same product only, subject to availability.

How do I request an exchange?

Please contact our support team within 48 hours of delivery with your order details.

Will reverse pickup be arranged?

Yes, our team will arrange reverse pickup for size exchanges wherever possible.

How can I track my order?

Once your order is dispatched, you will receive a tracking link via email or SMS. You can also track your order by visiting the Track Order page: https://verron.shiprocket.co/tracking

What if my product arrives damaged?

Please contact us within 24 hours of delivery with photos of the product and packaging so we can assist you.