How long does delivery take?
Orders are dispatched within 1โ3 business days and typically delivered within 3โ7 business days after dispatch, depending on your location.
What are the shipping charges?
Shipping is FREE on orders of โน1,299 and above. For orders below โน1,299, a flat shipping fee of โน100 applies.
Is Cash on Delivery available?
Yes. Pay 20% online to confirm your order, and pay the rest in cash when it is delivered.
Can I cancel my order?
No. Orders cannot be cancelled once placed, as preparation begins immediately.
Do you accept returns?
We do not offer refunds, but you can exchange your item or choose store credit within 7 days of delivery.
Can I exchange my order?
Yes. You can exchange your item for a different size or product, or choose store credit, subject to availability.
How do I request an exchange?
Contact our support team within 7 days of delivery with your order details, on WhatsApp at +91 88666 00325 or by email at support@verron.in.
Will reverse pickup be arranged?
Yes, our team will arrange reverse pickup for exchanges wherever possible.
How can I track my order?
Once your order is dispatched, you will receive a tracking link via email or SMS. You can also track your order by visiting the Track Order page: https://verron.shiprocket.co/tracking
What if my product arrives damaged?
Please contact us within 24 hours of delivery with photos of the product and packaging so we can assist you.